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Polycom IP Phone: How to remove phone warnings? (If the phone is online)
8x8 Support

Polycom IP Phone: How to remove phone warnings? (If the phone is online)

Objective

To clear phone errors:

  • Red X mark
  • Yellow/Red triangle with Exclamation point

Applies To

  • Polycom IP Phones and VVX Series
  • If phone is online and working properly but it has a phone warning

Procedure

1. Press HOME/MENU.

vvx400.jpg    

 

 

 

 

 

2. Go to SETTINGS

SETNG.jpg

3. Go to STATUS

STATUS 2.png

4. Select DIAGNOSTICS then WARNINGS then Press the option CLEAR ICON. 

Clear.PNG

5. Go back to the main screen. 

If issue persist, proceed in resetting the phone to default then provision it back to 8x8 service

 

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