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8x8 Support

How to Remove Phone Warnings on a Poly IP Phone

Objective

Remove any errors on a properly working Poly device.

Applies To

  • Poly Devices
  • Phone GUI

Procedure

  1. Press Home/menu.
  2. Select Settings
  3. Navigate to Status.
  4. Select Diagnostics Warnings
  5. Press Clear Icon.

Additional Information

If the issue persists, proceed in resetting the phone to default then provision it back to 8x8 service

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