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Polycom phone displays incorrect date in call logs
8x8 Support

Polycom phone displays incorrect date in call logs

Symptom

Polycom phone displays the incorrect date in the call logs - Displays as 7th Feb 2036 in the call history but displays the correct date on the home screen of the device (top left).

Applies To

All Polycom devices 

Resolution

This issue can be fixed by one of the following:-

  • Deleting the all the call logs
  • Upgrading to the latest version of the firmware

Firmware can be upgraded by the end user through Web Interface or by manually upgrading the firmware through the Polycom device by following the steps from the following article

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