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Polycom Screen Display is Upside Down
8x8 Support

Polycom Screen Display is Upside Down

Symptom

Polycom screen display shows as upside down.

Applies To

  • VVX Polycom phones

Resolution

If the phone is on an older firmware version, this can sometimes cause the issue.

  1. Make sure that the phone is on the latest firmware version by contacting support.
  2. Once you have confirmed the latest version and you need to upgrade/downgrade, please click here.
  3. If the phones are already on the latest firmware or if upgrading it also did not work, then try to manually factory reset the phone.