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Yealink Inter Digit Timeout
8x8 Support

Yealink Inter Digit Timeout

Symptom

When you try to dial the area code and if the rest of the numbers are not entered fast enough the phone gives you a decline error message and a busy dial tone.

Applies To

  • Yealink devices

Resolution

  1. Press the Menu button.
  2. Press 1. This will display the Yealink's IP address.
  3. Access the IP Address on a browser.
  4. Login to Yealink Phone's GUI (Username: admin and Password should be MAC Password ).
  5. Go to Settings > Preferences, modify the values under Inter Digit Time (1~14s) to the desired time.Yalink.JPG

The default is 6 seconds.

Cause

The phone is not allowing enough time to dial. The phone's Interdigit Short Timer needs to be set to an appropriate amount of time.

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