8x8 fax services work with standard fax machine brands, and cost less than a separate fax line from a landline phone company. Our solution connects your fax machine to the Internet via an analog terminal adapter (ATA). Newer fax machine models work very well with Virtual Office, such as the HP Officejet Pro 8500 all-in-one fax printer.

To ensure optimal fax service, please configure the following settings on your fax machine.

  1. Set the Error Correction Mode to Off.
  2. Set the speed of the fax to slow (9600 baud rate).
  3. Set Distinctive Ring to All
  4. Set Resolution to Standard.
  5. Set Overseas Mode to On.