You have control over the format of the time and date display and can turn the display of time and date off. However, if the phone cannot obtain a time and date from a configured SNTP server, the display will flash.

To set the SNTP time sever

  1. Press Menu button.
  2. Select option 3. Settings.
  3. Select option 2. Advanced.
  4. Enter phone password:
    • If the phone is not yet provisioned on the 8x8 system, enter 4 5 6, then press Enter.
    • If the phone has been provisioned with 8x8, enter the administrator MAC password, then press Enter.
  5. Select option 1. Admin Settings.
  6. Select option 1. Network Configuration.
  7. Scroll down to SNTP and ensure address is set to
  8. Press OK (if time server had to be set), then press Back.
  9. Select Save Config.
  10. Back all the way out to the main screen.

If  date and time are wrong or continue to flash, click here to troubleshoot.

To manually configure the time and date display on the IP 550

  1. Press Menu.
  2. Select Settings > Basic > Preferences > Time & Date.
  3. Select from Clock Date, Clock Time, Clock Order, or Enable/Disable.
  4. Scroll through the options under each of these selections using the up and down arrow keys.
  5. Press the checkmark key to confirm your choice.
  6. Press Menu to return to the idle display.

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