Administrative Information

  1. Make sure your router is powered on and connected to your network.
  2. In a browser on a computer on the same network as the router, navigate to the following IP address:
  3. Log in (default credentials shown below).
    • Username: admin
    • Password: admin

Adding/editing 8x8 subnets is recommended when available. Please click here and review the Traffic Shaping and Specific Subnet/Port Configuration section. (Login required.)

To configure an ASUS router

  1. Navigate to Advanced Settings > WAN > NAT Passthrough.
  2. Next to RTSP Passthrough, select Disable.
  3. Next to SIP Passthrough, select Disable.
  4. Click Apply.

Still have questions? Click here for quick answers from our 8x8 Community Experts!