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2019-10-07: Virtual Contact Center Business Intelligence Not Loading
8x8 Support

2019-10-07: Virtual Contact Center Business Intelligence Not Loading

Issue

We have received reports of customers being unable to access Business Intelligence on Virtual Contact Center. The page appears to continuously load, but remains blank or presents "Error 401".

Applies To

  • Virtual Contact Center
  • Business Intelligence

Status

This issue is resolved.

Last Updated

2019-10-07, 4:21 a.m. Pacific Time / 12:21 p.m. British Time