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Virtual Contact Center v 9.8 Release Notes
8x8 Support

Virtual Contact Center v 9.8 Release Notes

Overview

The latest release of Virtual Contact Center includes

  • Enhancements to Co-browsing
  • Ability to reset the Agent's Idle Timer
  • Improved Control of Conference Calls
  • Efficient Voice Channel Workflow in Off-Hook Mode
  • Ability to Auto-Dial Campaign Calls After Preview

Full Release Notes

For Partners: To download the full release notes for VCC v.9.8, click here.

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