Logging in to the 8x8 Support Knowledge Base

The Support Knowledge Base is accessible by following the steps below or from the Application Panel.

To log in to the 8x8 Support Knowledge Base

  1. Go to https://support.8x8.com.

  2. On the login screen, enter your Virtual Office or VCC username and password.
  3. Click Log In. If you cannot remember your password, please click Help on the Login screen and follow these instructions to reset your password, then return to Step 1.​

To log in to the 8x8 Support Knowledge Base from your Application Panel

  1. Log in to your Application Panel.
  2. Click the Support icon.


The Help Topics search bar on the Account Manager or Virtual Office Configuration Manager homepages will also take you to the Knowledge Base.