Your monthly bill is due at the beginning of every month.

Credit Card and ACH Billing Customers

For credit card and bank account debits (ACH), the amount owed is automatically charged or debited, so as long as funds are available, there isn’t anything you need to do. Successfully processed payments are reflected in the next month's billing statement.

Invoice Billing Customers

Please make your check out to 8x8, Inc. and mail it to:

8x8, Inc.
Dept. 848080
Los Angeles, CA 90084-8080

On the Memo/Notes line, please include both your Invoice Number and Customer No (found in the upper right portion of your invoice).

Past Due Amounts

If your account has been suspended (or placed on hold), a Past Due message will display when you log in to Account Manager. You will not be able to receive incoming calls or make outgoing calls. If you attempt to make an outgoing call, you will hear a message that your account has been disabled.

  • ACH and Credit Card Customers: Please apply your payment online.
  • Invoice Customers: Please contact 8x8 Invoice Billing at 408-400-7775 or [email protected] to discuss payment options and restore service if it has been suspended.