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When is a late fee assessed?
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When is a late fee assessed?

Overview

If your account is past due, a $10 late fee is added to your account on the 15th of the month.

Past Due Notifications 

Prior to assessing the late fee,

  1. You will receive an email on the first business day after the current billing date.
  2. You will receive a second email the second week of the current billing period.
  3. You will receive a third and final email, along with a phone call the third week of the current billing period (prior to the 15th of the month).

Note: if you pay your bill or updated your payment information any time during the notification period, additional notifications will not be sent.

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