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How to Apply a Payment Online
8x8 Support

How to Apply a Payment Online

Objective

To provide a payment to 8x8 using online services.

Applies To

  • Invoice customers
  • Account Manager
  • Configuration Manager

Procedure

Invoice Customers

Please contact 8x8 Invoice Billing at 408-400-7775, or invoicebilling@8x8.com, to discuss payment options and restore service if it has been suspended.

Account Manager

  1. Log in to Account Manager.
  2. Click Billing.
  3. Click Pay Now.
  4. Enter a valid credit card number and follow on-screen instructions.

Note: If an ACH (Automatic Clearing House) checking account debit payment is pending, the system will not permit another payment until the first transaction is complete

Configuration Manager

Please create a case through the Support Portal for further assistance.

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