Why does my call fails when I am calling a short code numbers like 311 and 511?
- All 8x8 Virtual Office products
At this time, we support, E911 as a mandatory requirement per FCC rules and cannot be opted-out from. 411 is also supported via multiple national providers.
Currently 311 and 511 services are not supported.
Most localized short codes have a 16-digit equivalent that can reached regardless of carrier or service provider.