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How to Allow Pop-Ups in a Browser
8x8 Support

How to Allow Pop-Ups in a Browser

Objective

Ensure that browsers are set to allow pop-ups. 

Applies To

  • Internet Explorer
  • Firefox
  • Chrome

Procedure

Internet Explorer

  1. Open Internet Explorer.
  2. Click Tools.
  3. Select Internet Options.
  4. Navigate to the Privacy tab.
  5. Click Settings.
  6. Under Address of website to allow enter the site.
  7. Click Add.
  8. Select the appropriate blocking level.
  9. Click Close OK.

Firefox

  1. Open Firefox.
  2. Click Menu (three horizontal lines).
  3. Click Preferences.
  4. Navigate to Privacy & Security
  5. Next to Block pop-up windows click Exceptions.
  6. Under Address of website to allow enter the site.
  7. Click Allow Save Changes

Chrome

  1. Open Chrome.
  2. Click Menu (three vertical dots).
  3. Click Advanced Privacy and security.
  4. Click Site Settings.
  5. Under Permissions click Pop-ups and redirects.
  6. Next to Allow click Add.
  7. Enter the site. 
  8. Click Add.
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