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8x8 Support

How to search users by License ID


To identify the user assigned to a known License ID.

Applies To

  • 8x8 Admin Console


  1. Log into the 8x8 Admin Console as a Company Admin.
  2. Click Licenses.
  3. Find the field for Search by License ID located in the upper right corner.
  4. Enter the License ID into the search field.
  5. Strike the Enter key.

Additional Information

Click here for information on how to view licenses in bulk. 

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