- Known Service-Impacting Issues
- 2020-10-06: 8x8 Contact Center Login Issues on NA8 Platform
- 2020-10-07: 8x8 Network Utility Tool Currently Unavailable
- 2020-10-09: Missed Call Notification in 8x8 Work for Desktop
- 2020-10-13: Unable to log into Agent GUI and Speech Analytics & QM - EU
- 2020-10-16: Participants Dropped or No Audio in 8x8 Meetings
- 2020-10-18: Audio Issues in ANZ Region [RESOLVED]
- 2020-10-19: No audio on Contact Center inbound calls - UK [RESOLVED]
- 2020-10-20-21: Unable to View Queues and Agents Status in 8x8 Agent Console [RESOLVED]
- 2020-10-20: Service Disruption in the HK Data Centers (APAC)
- 2020-11-11: New 8x8 Geographic Subnets to be Enabled
- Sameroom Standalone
- Sameroom: Chat Service Limitations and Known Issues
- Sameroom: Common Questions and Answers
- Sameroom: Glossary of Terms
- Sameroom: How to add the Skype Bridgebot to your Contacts
- Sameroom: How to add the Telegram Bridgebot to Groups
- Sameroom: Logging In to Your Sameroom Account
- Sameroom: Managing Your Account
- Sameroom: Sameroom Commands
- Sameroom: Unsupported Chat Services
- Systems
- EMEA Process
- US & Global Process
- All Global Processes
- Account Management
- Accounts Receivable
- Billing
- Call Quality/Termination
- Cancellation Process
- CSAT/Voice of the Customer
- Customer Engagement
- Customer Retention/Churn
- Deployment
- Escalations
- Fraud
- General Case Management
- Global Provisioning
- Globalization
- Implementation
- IT
- Knowledge-Centered Service
- Non-Support Process
- NPI Release Announcements
- Phone Numbers
- Professional Services
- Sales Ops & Escalations
- Security/Compliance
- Shipping/Orders
- Support Ops
- Support Overviews
- Support QM
- Support Training
- Workforce Management
- XRM/RMA
- 8x8 Network
- Resources
- Admin
