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8x8 Support

Users Not Showing in Menu When Creating a Barge Monitor Whisper Group


When attempting to add users to a Barge-Monitor-Whisper (BMW) group, users are not showing in the drop-down menu.

Applies To

  • Barge Monitor Whisper Group


  1. Log in to Admin Console.
  2. Select Users.
  3. To the right of the affected user, select Edit (pencil icon).
  4. In Basic Information section, observe what is the setting for Contact directory scope. Change the setting to Company.

  5. Select Save.
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