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8x8 Support

Can accidentally deleted voicemails be recovered?


Can I recover accidentally deleted voicemails?

Applies To

  • Work for Desktop
  • Voicemail


No.  Once a file is marked for deletion by a user that file deletion request must be respected by 8x8 as an official request from the customer and/or its configured/authorized users.  Customers are recommended to review their Voicemail delivery configuration settings and User Profile Permissions ( to ensure that appropriate configuration settings are applied to prevent accidental or intentional deletion of voicemails.

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