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How to Disable the Call Notification Beep
8x8 Support

How to Disable the Call Notification Beep

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Objective

To disable Enhanced Ringtone (call notification beep).

Applies To

  • 8x8 Contact Center
  • Contact Center Configuration Manager
  • Enhanced Ringtone

Procedure

  1. Log in to Contact Center Configuration Manager. 
  2. Go to Profile.
  3. Uncheck Enable Enhanced Ringtone. 
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  4. Click Save and have all Agents to log out and back in. The notification beeps should now be removed.