Forward from 8x8 Contact Center Script to Virtual Office Extension. This can be any Virtual Office Extension on the associated PBX including User, Auto Attendant or Ring Group.
- 8x8 Contact Center
- Configuration Manager
- Log into Configuration Manager.
- Select Scripts from left-hand menu.
- Edit the intended script.
- Select Script tab.
- Select Add to insert the Forward to External Number object.
- Enter an Object tag.
- Enter the Virtual Office extension number into the phone number.
- Click OK button.
- Click Save button at the top of the script.
A with VOVCC Dial Plan must be used in an 8x8 Contact Centre which contains a pattern to allow extension dialing to the Virtual Office PBX