After updating your OS to macOS Catalina, you are unable to share your screen in 8x8 Video Meetings in Virtual Office Desktop. Other meeting participants cannot see your screen sharing, and there are no warning prompts that screen sharing isn't working.
- macOS Catalina
- Virtual Office Desktop
- 8x8 Video Meetings
- On your Mac, go to System Preferences > Security and Privacy.
- Enable Screen Record.
- Restart Virtual Office Desktop.
Apple has changed its permission model and now requires that users also provide permission to Screen Record so you can share your screen, in addition to camera and microphone access.
If you use 8x8 Video Meetings online while on macOS Catalina, it is recommended that you enable screen recording within Chrome as well.