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How to Manage Your 8x8 Video Meetings Video Quality
8x8 Support

How to Manage Your 8x8 Video Meetings Video Quality

Objective

In 8x8 Video Meetings, you can track participant connection strength and manage the quality of your inbound and outbound video to improve meeting performance, ensuring the best possible meeting experience.

To monitor participant connection strength:

If you notice that the quality of your (or another participant’s) video or microphone audio is poor, you can hover over the Connection  icon-connection_18x18.png icon on a participant's tile to view the strength of their connection to the meeting.

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  • If the source of another participant's problem is clear, you can advise the participant accordingly.
  • If you see that your own connection is experiencing a drop in strength, consider changing your meeting video quality to improve your meeting experience.

To manage your inbound and outbound meeting video quality:

  1. Click the More actions icon-more_18x18.png icon to open a menu of advanced meeting controls and options.
  2. From the menu, click Manage video quality to open meeting quality controls.

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  1. In the quality controls, select a video quality level from:
  • High definition
  • Standard definition
  • Low definition
  • Low bandwidth (audio only)

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This affects the quality of inbound participant video that you see, and the quality of outbound video that participants see of you. 

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