Why wont my ring group or AA forward to external numbers?
Why wont my ring group forward to external numbers?
- Ring Groups
- Auto Attendants
- 8x8 Admin Console
Is there a number assigned to the ring group/AA?
If not it will use the Site's Main Number to make outbound calls. Please Make sure there is a Site Main Number or a ring group/AA number set, otherwise, the system won't know where to call out from and it will fail.