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Why wont my ring group forward to external numbers
8x8 Support

Why wont my ring group forward to external numbers

Question 

Why wont my ring group forward to external numbers?

Applies To

  • Virtual Office

Answer

Is there a number assigned to the ring group? If not it will use the Site's Main Number to make calls out. Please Make sure there is a Site Main Number set or a ring group number set otherwise the system doesn't know where to call out from and will fail.

 

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