- Account Manager
- 8x8 Admin Console
By default, the voicemail inbox limit is 40 messages per extension with a maximum voicemail message length of 5 minutes.
The default voicemail inbox limit can be increased to a maximum of 80 stored messages or decreased to a limit of 20 stored messages per extension. To request an adjustment to your voicemail inbox message limit, create a case with 8x8 Technical Support. Please note that requests to increase the voicemail inbox limit beyond 80 stored messages will require the engagement of professional services, and will incur a fee.