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How to Enable Windows 10 Notifications for 8x8 Work - Desktop
8x8 Support

How to Enable Windows 10 Notifications for 8x8 Work - Desktop

 

Symptom

8x8 Work for Desktop notifications do not show up for Windows 10 users even after enabling these settings in the application itself.

Applies To

  • 8x8 Work for Desktop
  • Windows 10

Resolution

  • Go to Start > Settings > System > Focus Assist.
  • Turn off any relevant Automatic Rules.
  • Turn off Focus Assist by selecting the Off radio button.

Cause

The Windows 10 Action Center’s Focus Assist function may suppress notifications either by a hard setting or via automatic rules which are triggered by certain actions.

Additional Information

If any of the Automatic Rules are needed, please make sure that these are not hiding the 8x8 Work for Desktop application’s notifications.

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