How to Warm Transfer a call in 8x8 Work Desktop
Objective
Warm transferring a call on 8x8 Work, where you speak to the person you are transferring to before sending the call to them.
Applies To
- 8x8 Work
Procedure
- On an active call, click More and then Add Call.
- Enter the number you wish to call, or choose a contact from your directory. and then click the + icon.
- When connected to your chosen party, click the More and then Merge Calls.
- To leave the call, click the End Call button and select Let others continue.