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How to Warm Transfer a call in 8x8 Work Desktop
8x8 Support

How to Warm Transfer a call in 8x8 Work Desktop

Objective

Warm transferring a call on 8x8 Work, where you speak to the person you are transferring to before sending the call to them.

Applies To

  • 8x8 Work

Procedure

  1. On an active call, click More and then Add Call.

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  1. Enter the number you wish to call, or choose a contact from your directory. and then click the + icon.

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  1. When connected to your chosen party, click the More and then Merge Calls.

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  1. To leave the call, click the End Call button and select Let others continue.

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