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Cannot Download Fax in 8x8 Work for Desktop
8x8 Support

Cannot Download Fax in 8x8 Work for Desktop

 

Symptom

Unable to download internet fax due to "Fax File is not ready to be downloaded" error.

Screen Shot 2019-11-19 at 11.41.53 AM.png

Applies To

  • Work for Desktop
  • Internet Fax

Resolution

All faxes that need to be saved should be downloaded ahead of time.

Cause

Faxes are only stored online for 60 days.

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