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8x8 Support

How to Create an 8x8 Contact Center Schedule


To create an 8x8 Contact Center Schedule.

Applies To

  • 8x8 Contact Center
  • Contact Center Configuration Manager
  • Schedule


  1. Log in to Contact Center Configuration Manager
  2. Click Home
  3. Select the Schedules tab.
  4. Click Add Schedule
  5. Enter business hours.
  6. Select correct time zone 
  7. Click Save

Additional Information

Refer to Define Business Hours and Schedules within the 8x8 Contact Center Administrator Help Document for more information.

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