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8x8 Support

No Option to Add an Email to a Channel


There is no option to add an email to an 8x8 Contact Center channel. 

Applies To

  • 8x8 Contact Center
  • Contact Center Configuration Manager
  • Virtual Office Editions


Virtual Office Editions accounts are voice only. Please contact your 8x8 sales representative for more information. 


This is a restriction of the Virtual Office Editions license. 

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