The CRM API (wapi) responds with error code 1100 when trying to update a record.
<?xml version="1.0" encoding="ISO-8859-1"?> <WAPI> <REPLY STATUS="-1" ERROR_STR="Internal error" ERROR_CODE="1100" /> </WAPI>
- Contact Center CRM API (wapi) Error 1100 Internal error
- Ensure the fields in the API request are valid CRM fields.
- Create a case with 8x8 Support to check and clear any removed custom CRM fields from the database.
This issue can occur when custom CRM fields are deleted.