Unable to view other time zones in Analytics for Contact Center.
- Analytics for Contact Center
In order to see more time zones, you will need to add them in Configuration Manager for Contact Center.
- Log in to your 8x8 Application Panel.
- Select Configuration Manager for Contact Center.
- From the Home page, select the Profile tab.
- Under Miscellaneous Tenant Settings > Other Time Zone, select Edit.
- Check the box next to any time zones you want to display.
- Select Ok.
- Select Save.
Time zones need to be added in Configuration Manager for Contact Center.
The additional time zones will propagate to Analytics for Contact Center in a few hours.