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8x8 Support

Set Auto-Fail for a Quality Management Evaluation


Set an Evaluation to default to automatically fail when a section fails.

Applies To

  • Quality Management
  • Contact Center
  • Evaluation
  • Evaluation Template


Under each Question > Evaluation answers: (regardless of the question type), there is a drop down from where you can select Auto-fail Evaluation or Auto-fail Section.

By selecting one of the below options, a red message will be displayed above the section.  


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