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8x8 Support

Click to dial in Netsuite


Clicking on a phone number (click-to-dial) attempts to opens a new 8x8 Integration phone window even though one is already open and logged in, and the call is not made.

Applies To

  • 8x8 Contact Center
  • Netsuite integration with 8x8 Professional Services customization
  • Click-to-dial


Change the Click-to-dial CTI URL to{phone}


Click-to-dial is opening the wrong URL: ""

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