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8x8 Support

Switching Out a Broken Panasonic DECT Base


Replace a broken or non-functioning base for a Panasonic DECT phone.

Applies To

  • Panasonic KX-TPA60


  1. From the main menu in 8x8 Admin Console, go to Home > Users.
  2. To the right of the user allocated to Port 1 in the current base, select Edit.
  3. Select the handset from the Device list.
  4. Select Add new base from the Base Device list.
  5. Select the base type and give it a name.
  6. Follow the instructions to activate your device before the first use.
  7. Click Save.

Additional Information

See how to switch out a broken DECT handset.