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8x8 Support

Poly Phone Displays Incorrect Date in Call Logs


Poly phone displays the incorrect date in the call logs. For example, a call displays as 7th Feb 2036 in the call history but displays the correct date on the home screen of the device (top left).

Applies To

  • All Poly devices 


This issue can be fixed by one of the following:

  • Deleting all the call logs
  • Upgrading to the latest version of the firmware

Firmware can be upgraded by the end user through Web Interface or by manually upgrading the firmware through the Poly device by following the steps from the following article

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