Polycom VVX No Ringtone
Symptom
Polycom VVX phone has no audible ringtone
Applies To
- Polycom VVX series
Resolution
- Verify that volume is turned on by pressing the volume up + button on bottom of phone
-
Verify the ringtone is not silent. From Home, Select Settings > Basic > Ring Type then set the ringtone to any option other than silent.
-
Verify the Audible Ringer is Speaker then from Home, Select Settings > Basic > Preferences > Audible Ringer and set the option to Speaker
Cause
Volume is set to go to wrong/not in use output