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Checking Warning Messages in Polycom Phones
8x8 Support

Checking Warning Messages in Polycom Phones

Symptom

I'm seeing crosses against the phone symbol, or an exclamation symbol in the top right corner, of my phone but I am not receiving an error message on the screen.

Applies To

  • Polycom VVX models

Procedure

You can manually check warning messages that don't automatically pop-up, by following the below steps.

  1. Press the button with the House symbol.
  2. Using the directional pad navigate to Settings.
  3. Scroll down to option Status.
  4. Scroll down to option Diagnostics.
  5. Scroll down to option Warnings.
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