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Unable to Join Meeting Audio on Windows 10 in 8x8 Express
8x8 Support

Unable to Join Meeting Audio on Windows 10 in 8x8 Express

Symptom

You are unable to join meeting audio in Virtual Office Desktop on a Windows device.

Applies To

  • Virtual Office Desktop
  • Windows 10
  • Win32 apps

Resolution

Ensure that microphone permissions are enabled.

  1. Go to Start > Settings > Privacy > Microphone.
  2. Allow microphone access for Virtual Office Desktop.

Cause

Audio may fail to start if the user has not granted microphone permissions in Windows 10.