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8x8 Support

Receiving a Message on Fuze Mobile

Objective

Receiving messages on the Fuze Mobile app.

Applies To

  • Fuze Mobile
  • Chat

Procedure

When you have an unread message, a red indicator with the number of unread messages from that contact appears to the right of the contact’s name.

Tap the group name or contact name to navigate to your conversation and view unread messages.

Fuze Mobile Receiving Chat Messages1.png

Additionally, when you have unread messages, a red badge indicating the number of conversations that have unread messages is displayed next to the Recent button.

Fuze Mobile Receiving Chat Messages2.png

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