I Can't Hear Sound Notifications on Mac in Virtual Office Desktop

Symptom

On Mac, I don't hear any sound notifications even after enabling sound notification settings in Virtual Office Desktop.

Applies To

• Virtual Office Desktop v 6.0
• macOS

Resolution

1. Go to System Preferences > Notifications.
   
2. In the Notifications screen, select 8x8 - Virtual Office.
   
3. To enable sound notification, check the box next to Play sound for notifications.
4. If you like, you can change the sound effect for a notification on your Mac under System Preferences > Sound > Sound Effects.
   

Cause

Sound notifications on Mac are controlled by the Operating System.