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Polycom VVX 400/410: Favorites (Speed Dial)
8x8 Support Knowledge Base

Polycom VVX 400/410: Favorites (Speed Dial)

The Polycom VVX 400/410 phones allow you to assign contacts to a Favorites list, from which you can quick dial them. 

To access the Favorites list

  • Press the up arrow hard key, or press Home > Directories > Favorites.

To make a call from the Favorites list

  1. Access the Favorites list.
  2. Highlight and select the contact you wish to call.
  3. Press the Dial soft key.

To assign a contact as a Favorite

  1. Press Home > Setting > Directory.
  2. Select a contact.
  3. Press More > Add to Favorites. A screen asking Add to favorites with an index of [number]? displays:
    • To add the contact with the chosen index number, select Yes.
    • To enter a different index number for your contact, select Edit Index. (You can enter a number up to 500.)
  4. Press Save.

Contacts assigned a Favorites index number have a green star displayed next to their name in the Contact Directory. Favorite contacts display consecutively by index number. The contacts with the lowest index numbers display highest in the Favorites list.

To reorder Favorites

  1. From Contact Directory, select the contact and press Edit.
  2. Select Favorite Index, and enter a new favorite index number.
  3. Press Save.

To remove a contact from the Favorites list

  1. From Contact Directory, select the contact and press Edit.
  2. Select Favorite Index and delete the contact’s favorite index number.
  3. Press Save.

Download Device User Guide

 

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