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Add Goto Object in Virtual Contact Center Script
8x8 Support

Add Goto Object in Virtual Contact Center Script

Objective

To add Goto and Label object to an 8x8 Contact Center Script.

Applies To

  • 8x8 Contact Center
  • Contact Center Configuration Manager
  • Administrators
  • Scripts

Procedure

  1. Log into Contact Center Configuration Manager.
  2. Click Scripts
  3. Click Edit (pencil icon).
  4. Select the Script.  
  5. Click Add to insert the Label object first.
  6. Click Add to then insert the Goto object.
  7. Set the Destination of Goto object to the intended Label.
  8. Click Save.

Goto_Destination.JPG

Additional Information

Reference the Contact Center Configuration Manager Guide for more information.

 

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