I am not receiving email notifications when an E-Fax comes in.
- Virtual Office Desktop
- Log in to Virtual Office Desktop.
- Click on the three dots (Settings and more).
- Click on Settings > Account settings.
- Under Fax notification settings, toggle the Notify me by email when I receive a fax setting.
- Click Save.
- Go to your inbox and check email filters to allow firstname.lastname@example.org.
E-fax email notifications were turned off and/or email@example.com was not on the safe mailing address list.