Skip to main content
Webpage Not Available When Attempting to Log Into Virtual Office Mobile
8x8 Support

Webpage Not Available When Attempting to Log Into Virtual Office Mobile

Symptom

When attempting to log in to Virtual Office Mobile, I receive the following error:

Webpage not available

The webpage at com.eght.vom://oauth2redirect?code=82ed8ee7-6fe3-320c-a90d-ecf9dd311e4c&scope=id_token+sso&client_id=

could not be loaded because:

net::ERR_UNKNOWN_URL_SCHEME

Applies To

  • Virtual Office Mobile
  • Mobile Browsers
  • Mobile Device Management (MDM) Systems
  • Android

Resolution

Allow the installation of a browser onto your device.

Cause

The MDM System has locked down the device and there is no browser installed. Please speak with whoever manages this in order to allow the installation of a browser on the mobile device.