SugarCRM 8x8 Panel Error This Content is Blocked

Symptom

SugarCRM 8x8 integration panel shows "This content is blocked. Contact the site owner to fix the issue."

In the browser settings:

Pop-ups are allowed or cloud8.8x8.com.
Cookies are allowed for cloud8.8x8.com.

• Right click the 8x8 Panel and select Inspect. The DevConsole opens.
• On the Console tab there is an error containing: 

Refused to frame 'https://cloud8.8x8.com/' because it violates the following Content Security Policy directive: "frame-src 'self' ....."

Applies To

• SugarCRM
• 8x8 Work for SugarCRM Integration

Resolution

In SugarCRM, add the 8x8 domains to the Content Security Policy.

1. Switch to Admin profile.
2. Navigate to Content Security Policy Settings.
3. On the Advanced tab, look for the parameter 'frame-src'.
4. Add the domains: *.8x8.com *.8x8cloud.com *.8x8.vc

Cause

Sugar CRM Content Security Policy is blocking the domains used by the 8x8 Panel.