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8x8 Support

8x8 Express: How to Set Up Voicemail Greetings in 8x8 Work for Mobile


Creating or updating an external or internal voicemail greeting through Work for Mobile for 8x8 Express.

Applies To

  • Work for Mobile
  • 8x8 Express
  • Voicemail Greeting


  1. Log in to Work for Mobile.
  2. Dial 555.
  3. Enter your voicemail access PIN, followed by #.
  4. Press * to go to the main menu.
  5. To access greeting options, at the main menu, press 2.
  6. From the greeting options menu, select one of the following:
    1. First and Last Name
    2. Internal Greeting
    3. External Greeting

Additional Information

If you have not yet set up your voicemail access PIN, see 8x8 Express: Creating or Changing Voicemail Access PIN in Work for Desktop.