Unable to Join Meeting Audio on Windows 10
Symptom
You are unable to join meeting audio in 8x8 Work Desktop on a Windows device.
Applies To
- 8x8 Work Desktop
- Windows 10
- Win32 apps
Resolution
Ensure that microphone permissions are enabled.
- Go to Start > Settings > Privacy > Microphone.
- Allow microphone access for 8x8 Work.
Cause
Audio may fail to start if the user has not been granted microphone permissions in Windows 10.