Access Call History in 8x8 Work for Desktop
View your call history in the 8x8 Work for Desktop app.
- 8x8 Work for Desktop
- Open the Calls tab.
- Select Calls to view all inbound, outbound, and missed calls.
Select Missed to view all missed calls.
- When you hover over a call in your call history, you can:
- Call back: Click the Phone icon to call the desired party.
- Message: If available for the number, click the Chat icon to chat with the desired party via IM (for company contacts) or SMS (for external numbers).
- Open more options: If available for the number, you can click the More icon to:
- Open the call details.
- Start a 8x8 meeting with the caller.
- Select the call log to delete. You are able to select additional call logs to delete; once you are finished selecting, click Delete.
If you frequently communicate with a number outside of your company contacts, you can create a contact directly from a call log.