Access Call History in 8x8 Work for Desktop
Objective
View your call history in the 8x8 Work for Desktop app.
Applies To
- 8x8 Work for Desktop
Procedure
- Open the Calls tab.
- Select Calls to view all inbound, outbound, and missed calls.
OR
Select Missed to view all missed calls. - When you hover over a call in your call history, you can:
- Call back: Click the Phone
icon to call the desired party.
- Message: If available for the number, click the Chat
icon to chat with the desired party via IM (for company contacts) or SMS (for external numbers).
- Open more options: If available for the number, you can click the More
icon to:
- Open the call details.
- Start a 8x8 meeting with the caller.
- Select the call log to delete. You are able to select additional call logs to delete; once you are finished selecting, click Delete.
- Call back: Click the Phone
Additional Information
If you frequently communicate with a number outside of your company contacts, you can create a contact directly from a call log.